The setup fee covers onboarding, technical review, access configuration, security baseline work, environment setup, documentation, and the initial operating plan.
Clarify the model before the code starts moving.
FAQ · Commercial & technical clarity
Answers about project scope, managed plans, setup fees, service coverage, emergency work, and the path from technical review to launch.
Understand the commercial model before recurring work begins
Retainer questions
Managed engineering plans combine hosting, security, development, repair, and maintenance at different operating levels.
Discuss your requirementsThe source requirements do not define an automatic carry-forward policy. Carryover terms should therefore be confirmed in the engagement agreement before the plan begins.
Yes. Growth plans can include minor app feature additions, while Enterprise Scale is designed for full-stack applications, SaaS MVPs, native mobile builds, legacy refactoring, and dedicated developer allocation.
Yes. One-time engagement options include web projects starting at $1,500, mobile applications starting at $3,500, and emergency fixes starting at $250 per task or $150 per hour.
The Standard Care Plan is designed for small business websites, local service providers, professional portfolios, and brochure sites requiring routine security, hosting management, and minor content updates.
The Enterprise Scale Plan is designed for established enterprises, high-volume digital platforms, and SaaS companies that need custom app development, legacy refactoring, rapid-response repairs, and enterprise-grade infrastructure.
Scope the build around the business outcome.
Project questions
Core project work covers web design and development, mobile app engineering, modernization, integrations, and larger custom systems.
Discuss your requirementsCustom full-stack engineering, Shopify and WordPress builds, landing pages, SaaS MVPs, booking systems, subscription portals, APIs, payment integrations, and related web engineering work can be scoped as projects.
Native iOS and Android applications, Flutter and React Native systems, PWAs, hybrid products, mobile UI/UX prototyping, backend integration, authentication, notifications, and app store preparation are part of the mobile capability set.
Yes. The service catalog includes framework migration, codebase refactoring, technical debt reduction, database migration, CMS and e-commerce migrations, UI/UX modernization, server upgrades, dependency patching, and deprecated API replacement.
Yes. The source service catalog explicitly includes Shopify store setup and theme customization, Shopify Liquid coding, WordPress custom themes, WordPress custom plugins, WordPress core updates, WooCommerce, and related e-commerce work.
No. The requirements specifically remove Wix and Squarespace from the capability catalog in order to keep the agency positioned around custom engineering, Shopify, WordPress, Webflow, and production-grade systems.
When production breaks, start with the failure mode.
Emergency & repair questions
Emergency work covers web, mobile, database, checkout, authentication, security, compatibility, and infrastructure problems.
Discuss your requirementsExamples include layout rescue, PHP and database debugging, checkout remediation, payment fixes, crash resolution, White Screen of Death recovery, broken forms, SSL problems, DNS issues, malware cleanup, and authentication bugs.
Emergency Repairs & Bug Fixing start at $250 per task or $150 per hour.
Yes. The catalog includes checkout failure and cart abandonment fixes, payment gateway integration repair, payment troubleshooting, broken form delivery, and database optimization.
The catalog includes malware removal and hacked-site cleanup, DDoS mitigation support, firewall configuration, malware scanning, brute-force protection, two-factor authentication enforcement, and server hardening.
Delivery questions
A controlled path from review to operation.
The defined delivery framework is Assess and scope, Architect and execute, then Deploy and operate.
Discuss your requirementsIt begins with a technical review of requirements, existing systems, integrations, risks, and desired business outcomes.
The solution is architected and built in controlled phases, critical paths are tested, and key decisions are documented.
The platform is launched securely, behavior is monitored, issues are resolved, and the system can continue under a managed plan when ongoing engineering capacity is needed.
Yes. The requirements explicitly state that custom projects, urgent repairs, and needs beyond a plan can be scoped separately.
The stack follows the problem, not the other way around.
Technical questions
The documented ecosystem covers modern web, mobile, cloud, data, e-commerce, deployment, and payment technologies.
Discuss your requirementsNext.js, React, Swift, SwiftUI, Kotlin, Java, Flutter, React Native, Tailwind CSS, Node.js, AWS and cloud infrastructure, PostgreSQL, Supabase, Docker, Shopify, WordPress, WooCommerce, Stripe, GitHub workflows, and CI/CD are all listed.
Yes. The catalog includes RESTful APIs, GraphQL architecture, webhook integration, third-party software and CRM integration, WebSockets, and real-time data streaming.
Yes. The catalog includes Core Web Vitals remediation, page-speed optimization, caching, technical SEO, XML sitemaps, schema markup, CRO, funnel analysis, analytics event tracking, and A/B testing infrastructure.
Yes. Managed care includes backup systems, uptime monitoring, security controls, malware scanning, SSL and domain tracking, database maintenance, CDN setup, log management, and routine content updates.
Still need clarity?
Scope the commercial model and technical path together.
For requirements that do not fit neatly into a listed service or plan, start with a technical review and custom scope.